“How does working at your current job make you feel?” Imagine being a fly on the wall listening to your team answer that question.  Be honest, what do you think they’d say? Like a juggler, always one ball away from dropping everything? Or like a tightrope walker, teetering on the edge? Maybe like a machine […]

Knowing when and how to address underperformance causes a lot of anxiety for new and seasoned leaders. And you know what feels ickier than having that difficult conversation with an employee in a stuffy conference room?  Having to do it over Zoom.  For all my fellow people-pleasers out there (yes, I’m raising my hand too), […]

What I’m about to say about employee performance reviews may cement my status as a decorated member of the Participation Trophy Generation.  But I’m gonna say it anyway (I am a proud millennial afterall) and ask that you hear me out: The main focus of your employee performance reviews shouldn’t actually be reviewing their performance. […]

Performance management: Love it? Hate it? Wondering what the big deal is?  It can be a real mixed bag. Maybe you skip into those meetings, giddy to shower your team members with glowing feedback and praise. Orrrrr maybe you’re dragging your when the feedback is a bit more…complicated. But what if there was a way […]

We’re baaaack baby! Kelli Jones and I are picking up where we left off with more Bravo legal drama, more HR disasters, and more fun. And maybe a little snark. I mean, we ARE talking about Bravo afterall. Kelli is a trademark attorney, a fellow reality TV aficionado, and my go-to friend for Bravo legal […]

When it comes to managing a team remotely, I love a good system just as much as any millennial who believes a color-coded bookshelf is a defining personality trait. Because systems work wonders. That’s why so much of our content revolves around creating repeatable systems of KPIs, metrics, and goals for replicable roles. “Ewww, waitttt […]

There are 3 things we love talking about around here: If you’ve been following along with our newsletter or recent podcast episodes, you know we’ve been going hard on #1 lately. It may be starting to feel like we’re pushing employees on your business.  But we promise, we’re not! In fact, if you listened to […]

When done right, employee and client appreciation gifts can stop your recipient in their tracks and generate a fantastic ROI. #goals But if you miss the mark, they’ll breeze past these gifts without a second thought, tossing them (and your hard-earned business dollars) in the trash as they go. Eh ehm, no, that new client […]

“But Kira, doesn’t an employee cost more than a contractor?! I can’t afford to be compliant!” We’ve heard it a million times, and we know why. There’s a lot of misinformation out there. And we get it – it might look like employees cost more than contractors at first glance, what with all the benefits […]

A blended team, aka a team that has employees and contractors working together, is a super profitable way to scale your business. But sometimes it can feel like you’re carrying the weight of your team’s happiness and productivity on your shoulders. It’s too much, right? Especially for compassionate leaders who genuinely care about their people. […]