The Paradigm Solution
HR & Team foundations
Done For You
...without extra overhead
It’s time for streamlined HR and team management support that propels your e-commerce brand through any season…
Attention trailblazers, innovators, and unapologetic entrepreneurs…
LET'S CHAT
The average team leader spends 3 hours a day handling unforeseen issues with their team.
That’s a big chunk of time you could be spending building your brand.
The reality is, e-commerce and product based businesses can make a lot of money with a small, efficient team.
But the HR and people management part? That can be a real time suck for leaders.
You want to invest your energy in building your brand…
Expanded product lines. Collaborations and partnerships.
Optimized customer experiences.
But the legal and compliance challenges of scaling and managing your team to meet growing customer demand are eating up your time (and your brain space).
Payroll? Policies? Handbooks? Compliance?
You just need a small team with deep expertise that you don’t have to worry about all the time. Why does this feel so complicated?
Did you know...
You don’t know what you don’t know about HR, and you’re stacking up new questions and worries every day.
"How do I build my team quickly and efficiently to keep up with growing demand?"
“How do I make sure I’m compliant if I hire someone in a different state?”
“How do I balance planning for growth without losing momentum with planning for slow sales seasons without losing money?”
“How do I know I won't be in trouble if I let someone go?"
"What if my team needs a question answered about our policies; is that all on me?”
Managing team issues can feel like an insurmountable challenge on top of everything else you’re managing.
So you continue to rearrange your to-do list, because managing the people is most important, right?
Managing all the ins and outs of the team alone just isn't sustainable anymore.
Sure, standing in as the go-to for HR on your own was simpler at a certain stage in your business’s journey.
But you’re ready to move beyond that stage of growth.
As a successful e-commerce brand, you need more than an employee handbook and payroll for your team. You need strategic HR.
Why?
Because a flexible and scalable workforce is the most efficient way to adapt to your brand’s fluctuating needs.
Holiday rushes? Dips in sales? You need to be ready.
Strategic HR is the foundation for planning and implementing agile workforce strategies that respond to your needs and keep your brand moving forward.
With the right HR support, you’ll feel confident that your team and your brand are protected and positioned for growth.
LET'S TALK
We’ll help you ensure that you not only meet basic compliance and operational needs, but also leverage the expertise of a lean team as a fundamental driver of success.
Our proprietary Set To Scale™️ method helps e-commerce business owners, entrepreneurs, and people leaders like you confidently manage a team with a specialized focus on labor profit margins, people operations, and flexible growth plans you’ll feel good about.
Personalized People Operations Support That Actually Makes Sense For Your Business
LET'S TALK
Compliance
Worker classification, company policies, state and federal requirements…Google just can't keep up with your unique situation. Our comprehensive coverage across all 50 states keeps your business and team secure, ensuring compliance now and in the future.
DONE-FOR-YOU HR TO MEET YOUR brand where it's at
DONE-FOR-YOU HR TO MEET YOUR
BRAND WHERE IT'S AT
(literally and figuratively)
After serving over 90 small businesses across the United States, we’ve established 3 key areas of a strong HR foundation:
Culture
Set the tone for your ideal work environment with clearly defined expectations. We'll help you create a space where new hires blend into your team's daily rhythm as if they've always been there.
People Operations Clarity
Confident growth comes from a clear plan and a replicable system of roles, profit margins, and performance metrics for every stage. We’ll create a path for you to scale your business efficiently without recreating the wheel with each new hire.
Our approach to HR is tailored to meet the unique needs of e-commerce brands, focusing on strategic, agile solutions for long-term success.
Imagine your business’s potential when you go from:
This:
Bending and tweaking your processes and workflows over and over again to meet the standards of ever changing freelancers
Efficiently collaborating with your dream team within a business structure and process you have complete control over.
to This:
Hemorrhaging money on contractors who have their own systems, processes, and timelines you have to follow.
Attracting dedicated employees into clearly defined roles you can train in complete alignment with your brand’s values and processes.
Worrying about whether or not your business is protected against legal ramifications while enforcing arbitrary policies, because you don’t know what you actually need to have in place.
Confidently maintaining compliance while fostering a positive company culture that supports your employees in doing their best work with thoughtful policies that protect your business legally, ethically, and financially.
Spending your days trying to keep all the balls in the air while keeping track of your contractor’s fragmented work schedules and deadlines.
Optimizing your time around the work you want to be doing, while delegating to autonomous employees who are as bought into your business’s success and long-term vision as you are.
Feeling like you’re building the plane while flying it because you never have dedicated time to sit down and plan for the future.
Enjoying more time for thought work, networking with fellow leaders in our community, and even…relaxing (gasp!).
LET'S TALK
Working with Paradigm was a truly integral process & experience for me & my business. HR was something I'd tried to figure out on my own by piecing it together (and I thought I'd done an okay job of it) but once I had multiple employees & contractors - all in different states - I knew I needed to call in the pros. In short, I can only guess how much Kira & her team saved me in fees and penalties by ensuring I was compliant with each state's laws and moving parts and telling me exactly how to do it all. Plus, they're just so fun to talk to, feel like friends, and are incredible listeners.
This is a non-negotiable service for even small teams who care about doing things with excellence & having fun along the way. Book them upfront - you'll save yourself so much stress and wasted energy and feel so much more confident in your ability to lead & run your company well.
- Kaitlyn Parker
(@copyuncorked)
Working with Kira & The Paradigm Team was truly incredible. I was embarking on the journey of hiring my first employee and felt SO overwhelmed, I had no idea where to start, and how to make it happen
When I met Kira, I knew immediately she was the person to help guide me through a process I had been feeling defeated by for months. She got the ball rolling from day one, and I left our first meeting feeling excited, empowered and like it was finally possible to make it all happen. Kira and her team worked efficiently, swiftly and made me feel their only client along the way. From beginning to end, the experience was 10/10. If you're wanting to scale your business and grow your team THIS is the way to do it, don't hesitate, just do it!
- Grace Blacksea
(@quenchcollectiveo)
“Kira was a lifesaver!! Taking the step to hire my first actual employee vs working with contractors was a big one, and I knew I wanted to go through the process the right way. I also value my time and didn't want to spend it endlessly searching for answers or potentially making the wrong decisions because I was just guessing with what to do. Kira took that burden off my shoulders and made everything so easy. She was there to answer any questions that came up along the way - and allowed me to really feel at ease and confident going into this next phase growing my business."
- Kristin Richards (@kristinrichards.co)
Working with Paradigm was truly the best thing that I could have done to help me navigate hiring my first employee! It made me feel so much more prepared going into the hiring process. And more importantly, I feel like it showed my employee how much I care about them! If I had tried to do all of this myself, I'm sure it would have been messy, unorganized and not at all how I want my employees to view me as a boss. But with Paradigm, I was able to onboard my employee in a way that was streamlined, welcoming and made me feel like a legit boss. Also the people at Paradigm are just a joy to talk to :) I never thought I would call HR "fun", but they make it fun!
- Abbey McGrew (@wayfarerdesign)
Kira is ABSOLUTELY amazing!!! I had so much fear and lack of know how with hiring employees. It was such a new world to me. An employee handbook? How do I even?
Kira made it seem not so scary with her positive and fun personality. Even more so being a perfect resource of all things HR. She took so many things off my hands that would have taken me months to figure out on my own! If she didn’t know something she would always do her research, which was very reassuring. She was consistently proactive and communicative. You can really feel she genuinely cares about you and helping you on your path as a business owner.
I highly recommend Kira to anyone stepping into their “CEO Role.” Kira is the HR QUEEN!
- Dana Shular (@ascendtogether)
Kira helped me onboard two employees quickly after a sub-par experience trying to do it with another HR partner.
Kira's positive energy and no-nonsense approach made black-hole of the hiring process feel effortless and easy to understand. I would definitely work with Kira when I hire in the future.
- Sarah Doody (@sarahdoody)
I reached out to Kira as soon as I knew I was going to be bringing on employees. I wasn't new to having a team, as I had over a dozen contractors working for me, but I was very new to having employees (and I was planning to jump right in by bringing on 3 right at the start). The thought of it all was overwhelming and I was terrified that I'd miss something important. Kira and her team held my hand through the entire process and I felt unbelievably supported! Now I get to sit back and celebrate my growing team (and company) and I know I have access to them in the future as I continue to expand.
-Jordan Schanda King
Easy Scaling
(@jordanschandaking)
I just didn't know what I needed when it came to hiring and Kira totally filled that gap for me
and then some. Working with Kira really got me to think about the future of the business and where we're going and who we need to hire to get there. It’s way, way more than just policies and paperwork.
it's been a huge weight lifted off of me as the CEO. And it's just a relief knowing I have them to rely on. I would not be at this stage without you guys. I'd still be sitting here thinking… I should hire someone. I appreciate it.
- Shannon Mattern (@shannonlmattern)
“Kira is the HR pro I never knew I needed (not to mention my clients!) She demystifies everything around HR, the details/paperwork around hiring employees, and creates policies and handbooks that make onboarding a breeze - and that feel so aligned with my company culture and what I want (and didn't even realize I wanted). I feel so seen by Kira and way more confident about having employees on my team. I'm really proud of the company policies she created specifically for me and my company's vision.”
- Meg Baker (@Megkco)
Paradigm was the best investment I've made in my business to date. Not only did they get me onboarded right as I was making my first hire, but they also saw me through FOUR more hires. It was so much easier for me because I had access to compliance help, they made orientation easy, and it was all easily accessible through their portal and Slack. I never felt like I had to WORK to work with them, which is huge. If you're in the process of hiring and want to do it right, I can't recommend Paradigm enough.
-Latasha Doyler
(@uncannycontent)
Working with Paradigm Consulting was a business game changer! I was scared to grow a team and hire employees since it just seemed so overwhelming. I had no experience in HR, and I didn’t want to spend hours trying to find the answers and hoping that I was doing it right.
As soon as I started working with Kira and her team, I felt the weight come off my shoulders. They made every step so clear, and I went from overwhelmed to excited! They answered all my questions and helped me feel at ease with the process. My team also loved the onboarding process and raved about how organized we were and how comprehensive our Handbook was. I went from having no systems in place to one that I can rely on for years to come!
- Adrienna M. | CEO, Ava And The Bee
Paradigm genuinely cares about your team, values, culture and truly wants to help you grow authentically. She makes HR fun and more simple than you thought it could be.
With Kira and her team's help, we've been able to hire our very first employee with such confidence. She led the way to help us expand our team with ease and we've experienced incredible growth since then! Kira is such a pleasure to work with, and we would do her intensive a MILLION times over again...we highly recommend working with her in an intensive!
-Dani Silber, Coming Out Happy @comingouthappy
Live, laugh, loved this experience. We hired 4 employees and now have capacity to do grow our client work by 10-20 times under our current team.
Most importantly, everyone is a great cultural fit and excited to grow with us, a win for me, a win for our team, and a win for our current and future clients.
- Braden Drake
(@bradenadamdrake)
Kira and her team made HR so much easier! She made all the paperwork, policies, job descriptions, and hiring less stressful than what I was doing before on my own.
I LOVE that I now have a solid team and a plan to grow my team to take my business to the next level.
-Trena Little,
(@trenalittle)
Created to give you everything you need to optimize your HR strategy for compliance and build a high-functioning, autonomous team that drives ROI.
From figuring out exactly what roles you need and when you need them to meet customer demand, to hiring and onboarding the right talent into those clearly defined roles, to reviewing their performance, tracking the ROI on each hire, and everything in between.
We’ll work together to get to the heart of your brand to build an organizational growth plan and agile strategy around your vision.
Introducing:
LET'S TALK
The Paradigm Solution
HR & Team foundations
TM
Our collaborative process adapts the current needs of your business, creating a custom timeline for deliverables as we collaborate on your goals:
EXPERIENCE
the 90 day
The What:
A clear and straightforward development plan, tailored to maintain or grow your team based on your specific needs.
Ensure a seamless transition for your team, whether you're moving to employees from a contractor model or blending different roles, to foster a cohesive and structured environment.
The Why:
A strategically built growth trajectory and performance measurements for your current and future talent, aligned with your business's vision and goals.
Attract and retain the right kind of talent who resonate with your mission and contribute to your success.
A detailed step-by-step action plan for the hiring process, including custom job posts, that ensures compliance every step of the way.
Minimize your risk of penalties and legal issues that come with worker misclassifications.
A customized Employee Handbook and Onboarding Process that promotes a healthy, secure, and productive company culture
Clearly defined policies provide the structure and clarity your employees need to thrive while protecting you from potential legal issues and giving you space to lead your team the way you want to.
A custom company intranet site for housing all the documents that you legally need to provide for your team
Keep everything in one place, so you and your new team can easily find documents you need, when you need them.
A custom company intranet site for housing all the essential documents you are legally required to provide for your team.
Keep everything organized and easily accessible, so you and your team can find what you need when you need it.
Location-specific guidance to ensure compliance, no matter where your team lives.
Laws and regulations vary across states, so clear guidance on tax and employment agreements, and assistance with payroll setup will save you hours of research and uncertainty.
3 months of Slack support beginning the week of your kick off call (or sooner if you need us!)
Get immediate access to our decade of HR and Operations experience to answer any questions that pop up while you’re implementing your growth plan.
This is about so much more than job descriptions, hiring protocols, and employee handbooks.
You deserve to feel completely in control of a compliant and profitable business you’re proud of.
And when you have the personalized support you need to make efficient HR decisions, you’ll have that crucial sense of security that your business is protected while every member of your team pushes your brand forward.
Our goal is to give you the freedom and space you need to get back to the roots of why you started your business in the first place:
To run shit the way you want to run it.
So if you’re tired of second guessing yourself and making compromises…
That ends here.
It’s the peace of mind you didn’t know you were missing.
See The Paradigm Solution™️ In Practice
Real Success Stories From Real Leaders
READ THE CASE STUDY
SEE THE SUCCESS STORY
LISTEN TO THE POD
Learn how this entrepreneur navigated the complexities of a multi-state team of contractors and employees while preparing for maternity leave, and how a solid HR strategy provided the compliance and consistency she needed to confidently step into the next chapter of business and life.
Discover how this marketing agency owner smoothly transitioned from contractors to employees and established the clarity and structure essential for scaling her business, all without sacrificing her bottom line or the fun company culture she cherished.
Listen to this entrepreneur’s personal journey of leadership growth since her first hire, and hear how a strategic HR approach empowered her to confidently and effectively lead her remote team.
Meet Your HR Team
This may sound crazy, but we actually enjoy anxiety-inducing HR numbers and alphabet soups.
1099s, W2s, FMLA, FLSA? Our favorite!
With more than a decade of collective experience in HR and People Operations, we’re no strangers to the sensitive issues involved in the human side of running a business. There’s a lot to learn from hiring, onboarding, training, and managing the performance of over 500 employees for a multimillion dollar business. The good news is, we’ve learned it all so you don’t have to.
We understand that letting people in on the nitty gritty of your business growth can be nerve wrecking. We provide a judgment free zone where you can get real support, right when you need it.
Hello there, we’re Kira and Kiley!
In a nutshell, we’ll turn your delegation daydreams into reality.
Our goal is to bridge the gap between corporate HR policies and the modern needs of online entrepreneurs. Because Google might have almost all the answers, but it doesn’t have what your unique business needs.
It’s time to say goodbye to Google HR!
LET'S CHAT ABOUT NEXT STEPS
Kira La Forgia, MA-OM
CEO and Founder
Kiley VanGilder, MA
Lead HR Operations Strategist
Are you ready to get the SUPPORT YOU NEED TO CONFIDENTLY LEAD YOUR TEAM?
The 90 day solution is a perfect way to see how it feels to have strategic, holistic, HR support without the full time salary price tag.
LET'S SEE IF WE'RE A FIT!
